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Thoughts & Ideas

My take on AI in CCaaS, scaling integrations, and the messy realities of building B2B SaaS and fintech products.

Why I Bet On Building an Integrations Platform Before Features

4 MINS

The Real Bottleneck in Digital Lending Isn't Technology

5 MINS

Using LLMs to Evaluate Agents Is Harder Than Building the Bot

5 MINS
Background

Shivani skipped presentations and built real AI products.

Shivani Kolala was part of the March 2026 cohort at Curious PM, alongside 17 other talented participants.